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Quality proof
Here's what we guarantee
on every pack.
<5
defects per 100 or we replace
30%
less glue than industry standard
0
additives or bleach
30
day no-questions guarantee
Burn test checklist
Tip integrity: twist seal holds without unraveling on pickup.
Draw resistance: smooth pull, no collapse, no chemical taste on first light.
Even burn line: travels uniformly around the cone — sign of correct glue amount.
Ash color: white-gray ash = clean unbleached paper. Dark ash = chemicals present.
Not satisfied? Use our Contact form with your order number for a replacement or full refund. No return shipment unless support asks for one.