Shipping policy

Shipping Destinations

Available destinations depend on the product and fulfillment location. Enter your delivery address at checkout to see whether shipping is available and which options apply.

Order Processing

Orders normally leave our U.S. fulfillment warehouse within 3 business days after payment is confirmed. Orders placed on weekends or holidays begin processing on the next business day.

Shipping Rates

Shipping charges depend on the product, destination, fulfillment location, and delivery option.

Eligible pre-rolled cones

Products assigned to our cone shipping profile have a US$4.99 standard shipping rate with free standard shipping at a minimum order amount of US$28. The current profile lists this offer for its configured United States, Brazil/Mexico, and other eligible international shipping zones. Enter your address at checkout to confirm availability.

The threshold is based on amount, not the number of packs. For example, three US$9.99 base boxes of our 200-count cones total US$29.97 before discounts. Do not assume every three-pack order qualifies: check the qualifying amount and final shipping charge at checkout. Other products or mixed shipments may have different charges.

Manual roller

For the Manual Cigarette Roller for 70mm Rolling Papers (Brass and Silver), the current general shipping profile offers free standard shipping to the United States, Brazil, and Mexico. Other eligible international destinations in that profile have a US$10 shipping option. A US$8 U.S. delivery option may also be available through Amazon Fulfillment. Availability and the final charge are shown at checkout; these rates do not automatically apply to other products or mixed-product orders.

Delivery and Tracking

When tracking is available, it is sent to the email address used at checkout. Carrier delivery estimates begin after the package leaves our warehouse and may change because of weather, holidays, carrier delays, or an incomplete address.

Address Changes

Please check your shipping address before submitting the order. If you notice an error, contact us immediately. We cannot guarantee an address change after an order has entered fulfillment.

Delayed, Lost, or Damaged Packages

If tracking has not updated for an extended period, or if the package arrives damaged, use our Contact page and include your order number. We will review the shipment with the carrier and help arrange the appropriate next step.

Questions

For shipping or order help, contact ConeBarn through the online contact form.